Faqs

Elivion is a multi-category online store offering a wide range of lifestyle products including Home Decor, Kitchen Tools, Furniture, Electronics, Fashion, Grocery items, and Digital Products—all in one place.

We provide products across multiple categories:

  • Home Decor
  • Kitchen Tools
  • Furniture
  • Electronics
  • Fashion
  • Grocery Items
  • Digital Products

Our goal is to make your shopping experience simple and convenient by offering everything you need in one platform.

You can place an order by browsing our products, adding your selected items to the cart, and proceeding to checkout. Follow the instructions to complete your order easily.

Yes, we provide home delivery services across selected areas in Bangladesh. Delivery time may vary depending on your location and product availability.

Delivery usually takes 2–5 working days inside Dhaka and 3–7 working days outside Dhaka, depending on the product type and location.

We support multiple payment options including:

  • Cash on Delivery (COD)
  • Mobile Banking (bKash, Nagad, Rocket)
  • Online payment methods (where available)

Yes, return or exchange is possible under specific conditions. The product must be unused and returned within the allowed return period. Please contact our support team for assistance.

You can reach us through the following contact details:

📞 Phone: 01780-698810
📧 Email: info@elivionbd.com
📍 Address: Home 19, Road 02, Block B, Section 13, Mirpur, Dhaka, Bangladesh, 5680